En İyisi Teknoloji A.Ş. (“En İyisi”), as the data controller, processes your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”) and other relevant legislation.
Your information, such as name, surname, phone number, voice recording, and contact details, is processed because you contacted us through our call center;
Conducting Communication Activities,
Managing Customer Relationship Management Processes,
Execution of Storage and Archiving Activities,
for the purposes and as stipulated in Article 5 of the KVKK (Personal Data Protection Law).
Data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
It is processed for these reasons.
Your personal data is collected through automated and partially automated methods via our call center's recording systems, and your voice is recorded.
Your personal data may be shared with public institutions or organizations authorized to request this data due to legal obligations, domestic and foreign institutions with whom we have agreements due to our activities, our affiliates and business partners, and for the continuation of the call center's operations, provided that adequate and effective measures are taken in accordance with the security and privacy principles determined by legislation.
Data subjects must first apply to the data controller to exercise their rights regarding their personal data. According to the law, you have the following rights regarding your personal data: a) To learn whether your personal data is being processed, b) To request information regarding the processing of your personal data, c) To learn the purpose of the processing of your personal data and whether it is being used appropriately for that purpose, d) To know the third parties to whom your personal data has been transferred, domestically or abroad, e) To request the correction of your personal data if it is incomplete or inaccurate, f) To request the deletion or destruction of your personal data if the reasons requiring its processing cease to exist, g) To request that the actions taken pursuant to clauses (d) and (e) be notified to the third parties to whom your personal data has been transferred, h) To object to a result that is detrimental to you arising from the analysis of your processed data exclusively through automated systems, i) To request compensation for damages if you have suffered harm due to the unlawful processing of your personal data. You can exercise these rights by applying to the data controller, that is, to us.
In writing, to the following address: Elmasbahçeler Mahallesi 3.Kumru Sokak No:54/A Kat:4 Kapı No:5 Osmangazi/Bursa;
You can do this by sending an email to kvkk@eniyisi.app using the email address registered in our system.
More detailed information about the procedures and principles to be followed when making an application can be found in the Personal Data Protection Authority's Communiqué on the Procedures and Principles for Applications to the Data Controller.
Dear User,
As En İyisi Teknoloji A.Ş., we would like to inform you about the data transfer process, stating that we have taken all necessary technical and legal measures to protect your personal data in accordance with the regulations in the field of personal data protection.
We intend to store the information we obtain through the forms you fill out on our website and the cookies operating on our website, including name, surname, contact information, financial information, customer transaction information, transaction security information, visual and audio records, and location information, in computer programs operated in accordance with international privacy quality and standards for the operation and management of the website, intermediary service provider activities, customer relationship management, and commercial electronic communication processes.
Because the servers of the cloud computing applications we use are located abroad, it is necessary to transfer your personal data to our business partners whose servers are also located abroad in order to provide you with international quality service. To ensure this process complies with Article 9 of the Law No. 6698 on the Protection of Personal Data, we require your explicit consent.
If you prefer not to have your personal data, which we obtain through filling out the forms on our website, transferred to computer programs whose servers are located abroad, you can contact us by sending physical documents to the following address: Elmasbahçeler Mah. 3.Kumru Sokak No 54/A Kat 4 Kapı No 5 Osmangazi Bursa. Alternatively, if you find this transfer process acceptable, you can approve the explicit consent text regarding the transfer abroad below.
For your rights under Article 11 of the Law No. 6698 on the Protection of Personal Data, please contact us at the address above or via email at destek@eniyisi.app.
En İyisi Teknoloji Anonim Şirketi.